Shipping & Delivery
Delivery & Returns
At Galapagos we strive to process your order as quickly and carefully as possible.
All our furniture is made in our workshop in a small village near Guildford in Surrey. We deliver in our own van to customers in West London and Surrey, and use external couriers and mail services to deliver everywhere else. For smaller chairs we use a 24 or 48 hour service, and larger chairs and sofas are delivered by courier.
For interior design projects, and orders of more than one chair, please contact us for details of how we can arrange delivery using our own vans to meet your project timelines.
Please inquire before making a purchase if you are in Scotland or Isle of Wight as delivery charges may vary.
We can also ship to Europe and Switzerland on request, please contact us for shipping costs to your location.
Unfortunately we cannot accept returns unless the upholstery or workmanship is faulty. We will always strive to ensure your chair or sofa has been restored to the highest standards, but please bear in mind when purchasing vintage items that they cannot be guaranteed.
For new chairs only, we offer a 6 month repair or replace guarantee on all new frames and upholstery. Please contact us for more details.